30-day returns
You may request a return within 30 days of delivery.
To be eligible, the brooch must be unworn, unused, and returned in the same condition in which it arrived, including its cardboard display backing. Proof of purchase is required.
Before mailing anything back, email returns@meadowandwingco.com with your order number and reason for the return. Returns sent without approval may not be accepted.
Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping costs, if any, are non-refundable.
Damaged or incorrect items
Please inspect your order when it arrives. Contact us promptly at support@meadowandwingco.com if the brooch is damaged, defective, or incorrect, and include your order number and clear photographs so we can make it right.
Refunds
We will notify you after the return is received and inspected. Approved refunds are issued to the original payment method. Banks and card companies may require additional time to post the refund.
Questions about a return? Email returns@meadowandwingco.com.